Matt Buck’s Hack Cartoons Diary

After this evening’s announcement that the Met Police will get to decide whether they investigate the current Labour party donation row, I wonder if John Yates will fancy another go the sources of party political funding? It is beginning to look as if Harman and Brown are briefing against one another. If the PM has lost her loyalty, he is in a lot of trouble, because hitherto, she has been about as loyal to him as it possible to be in party politics. This image was made for Channel 4 News in October of 2007.
29th November 2007

Matt Buck’s animated drawings

It is always reassuring to read this sort of thing. A hat-tip to David Hughes and also to Iain Martin, who takes a long hard look at Harriet Harman, who’s facing some very awkward questions today. She’s also married to the Labour party treasurer, Jack Dromey. Yesterday, he claimed he had no knowledge of the dodgy donations to the party. It’s the second time he’s has to do this in the last two years as he did not know about the cash for honours loans which bedevilled Tony Blair at the end of his time as Prime Minister. Realists might wonder how much shredding of email has been going on in the background during the last week – and this trend applies to all political parties.

Matt Buck’s animated drawings

This would be car crash government if it wasn’t taking place somewhere else. Published above and here.

Matt Buck’s animated drawings

Nick Garland in the Telegraph is very good today – simple and on the money. Peter Brookes in the Times goes for a more complex analogy – new film out – and it is, as ever, nicely done. Dave Brown in the Indy goes for a body shot and The Guardian in the absense of Bell and Rowson doesn’t do too well at all. My own work for Channel 4 News should be live soon. The iniquities of finding a home in a media outlet means that my colleague, Morland doesn’t have a slot this morning (well, that I know about), This should stop immediately, because his work deserves to be measured in the same league as all these fine journalists above.
Matt Buck’s animated drawing

…coming soon…
28th November 2007

Matt Buck’s animated drawings

Famous opportunist moves in on the Rock. Why might he do this? Well, you could read this, or, you might prefer to get the fuller tale of hubris that allowed him the opportunity, here. Today’s spin is that the crisis is nearly over, I’d bet it isn’t and don’t bet that Branson and his associates are going to get the former bank either…

Matt Buck’s animated drawings

The following is a long blog for me, but then, I didn’t write it. It was published in The Health Service Journal in September of this year. The article is about identity management, and in view of this week’s news (see blogs past and drawings above), I would urge anyone who is passing by (hello) to read it. I have an interest to declare at the end too.*

For your information, the information commissioner’s website is at: www.ico.gov.uk

The speed at which businesses, the government and the public sector are developing electronic record systems is starting to gather pace.

The arguments in favour of new systems are, by now, well rehearsed. They include the idea that electronic records will support safer services, increase efficiency, promote team working and deliver more security, accessibility and convenience for end users – patients, in the case of the NHS.

However, the Information Commissioner’s latest Annual Report suggests that many organisations are finding some of these kinds of argument more compelling than others.

Taken as a whole, it suggests that while many bodies are happy to embrace the increased information sharing, surveillance and targeting that new systems make possible, they are less committed to security and positively ambivalent about openness.

Sadly, I fear that the NHS is following the general trend. It is undoubtedly in the vanguard of what an earlier IC report called the Surveillance Society – defined as a world in which technology is routinely used to track and record people’s activities.

This is not only because it is developing its own care records. It is also because its data tends to be drawn into other projects, such as the children’s database, and because it is enthusiastic about using electronic systems to target services on people and monitor their impact (the algorithm to spot patients at ‘high risk’ of hospital admission is a case in point).

The problem is that there are few opportunities to debate what such systems can legitimately be used for – and even fewer checks on function creep. As Richard Thomas, the IC, notes: ‘The benefits of using personal information are undeniable.

‘But so are the risks for individuals and society where use goes beyond reasonable expectations or where things go wrong. [And] the risks – such as mistaken identity, judgemental profiling – magnify as information is shared ever wider.’

Sooner or later, it is certain, the NHS will be caught up in a major scandal involving records, databases or targeting. Some of its data will turn up somewhere it shouldn’t. Supposedly neutral targeting will turn out to be discriminatory. Some deserving soul will not get the treatment they need because ‘the computer says no.’

And when that happens, questions will be asked about how such systems could have been put in place and there will be reviews and resignations… which is why Mr Thomas argues that the best defences we now have against such abuses are data protection and the self interest of organisations with reputations to lose.

Unfortunately, other parts of his Annual Report suggest that these are not much of a defence, since it covers some ‘frankly horrifying’ but very basic security breaches – data being used on unsecured laptops, left open on an applicant website and dumped in bin bags.

Only one of these incidents is related to the NHS (guess which). But since every NHS IT manager has a fund of stories about staff taping passwords to computers or carrying patient notes around on USB sticks and MP3 players, any of them could be.

These kinds of breaches, and the social engineering lapses covered in another report on The Illegal Trade in Personal Information, happen despite the reputational damage that inevitably occurs when news of them gets out.

They also suggest that the potential for electronic records to deliver better security is not being realised in practice, because the introduction of new systems is not being accompanied by a new culture of security and confidentiality in using them.

Nevertheless, organisations are still willing to plead confidentiality when their own interests are at stake. The Annual Report contains the usual list of bodies – including an NHS trust – that were only too willing to hang on to information that should have been released under freedom of information rules.

Unusually, the IC addresses ‘ministers, permanent secretaries, chairs and chief executives’ directly in the year’s report. It is they, he argues, who must ensure that their organisations ‘exercise the necessary self restraint’ as they help to create a surveillance society and who must ‘ensure that their organisations guarantee safeguards.’

This is an important message, but at the moment I’d say we are in for years of stories about database application and security scandals. As a journalist, I suppose I shouldn’t complain, since they’ll keep me in business.

Managers, though, might like to reflect on Mr Thomas’ point that it won’t be much fun to be caught up in them, and take steps that will leave me and my colleagues writing about something else.

These are the reasons I have great caution about the uses of technology, commercially and publically. It is rarely the technology itself which is the issue, the real problem is invariably the people who use it, us.

* The article was written by my partner, Lyn Whitfield.
23rd November 2007

Matt Buck’s animated drawings

When your reputation for economic and security competence goes, you do not have much left as a government. This is worth a read – the journalist is obviously being briefed from a very high-level.
Drawn 21st November 2007

Matt Buck’s animated drawings

Published here and above.
20th November 2007

Matt Buck’s animated drawings